HERE IS THE SET OF DOWNLOADS PROMISED TO PARTICIPANTS IN EVANTELL’S ROLE PLAY BONANZA SESSION AT CARE NET 2017:
CORE NEEDS CONVERSATIONS:
PLEASE DO NOT MODIFY THE PRESENTATION MATERIALS WITHOUT PERMISSION. THE DOWNLOADS BELOW ARE AS PRESENTED AT CARE NET 2017. THEY ARE PART OF THE AUTHENTIC LIFE FACILITATOR TRAINING, AND ARE COPYRIGHTED, 2017 BY EVANTELL, INC. PERMISSION MAY BE REQUESTED FROM MARY MARGARET GIBSON AT firstname.lastname@example.org OR 214-420-6318.
Note from Mary Margaret Gibson: The audio recording from this Care Net session may be a little disjointed, as I was walking around, talking with people as they practiced their Core Needs Conversations. I believe it’s still worth purchasing the audio, but, understand that this was a very informal, interactive, session in which people practiced the Security conversation with a partner. We have provided the entire set of Presenter’s notes in case the Facilitator prefers to present the session rather than using the audio. MM
CLIENT CONVERSATIONS PRESENTATION – AN AUTHENTIC LIFE FACILITATOR TRAINING PRESENTATION – This presentation can be used by the Authentic Life Facilitator to demonstrate core needs conversations using role plays that focus on the client’s Core Needs. This capability to have conversations focused on the CLIENT’S NEEDS, NOT THE CENTER’S OR ADVOCATE’S AGENDA, is a valuable augmentation to center peer counseling techniques.
Please purchase Authentic Life training for your center to receive the full benefit of this capability.
Here is the link to purchase: PURCHASE AUTHENTIC LIFE RESOURCES HERE
Core Needs focused conversations are OF HIGH VALUE IN WORKING WITH MILLENNIAL AND GENZ CLIENTS WHO EXPECT TO RECEIVE PERSONALLY VALUABLE INFORMATION ON DEMAND. The connection between client and advocate will be greatly enhanced by using these types of conversations.
BLANK AUTHENTIC LIFE/SMSC ROLE PLAY WORKSHEET – Originally designed for SMSC role play teaching, this Authentic Life tool is used to design role play scripts that teach any person with a client-facing role anywhere in the center to conduct a conversation specific to a client’s stated Core Need.
This is a MS-Word document which allows the Facilitator or staff to copy the file and create a role play for training for other uses in the center.
SAMPLE ROLE PLAYS FOR EACH CORE NEED – Used by the Facilitator to provide practice in using Core Needs Conversations. The space in the right column is for the Facilitator’s modifications to the script conversation.
PLEASE LET MARY MARGARET KNOW IF YOU USE THESE ROLE PLAYS IN YOUR CENTER, AND WHAT THE TRAINING RESULTS ARE. AFTER USING THE ROLE PLAYS, IF YOU HAVE SUGGESTIONS FOR MAKING THEM BETTER, PLEASE LET US KNOW AT : email@example.com